QUOTE
New residential Telecom Broadband customers, who sign up now to any plan 3GB or above, will get double the amount of data with their chosen plan until the end of this year. A 12 month term applies. Only available if you sign up before 8 August 2009.[/quote]
QUOTE
This offer excludes the Basic broadband plan and any plan changes, and is only for new Telecom Broadband customers on residential broadband plans.[/quote]
Reading the terms as above it's newbies only I'm afraid
Posted:
Sun Jul 05, 2009 1:16 pmby pilot.masman
lol maybe ill have to leave telecom and then join up again...
thats a bit unfair on 'loyal' customers, the people who are going to do this are telecoms previous customers who deaulted to another company, it makes no sense. ahhhhh
Posted:
Sun Jul 05, 2009 6:04 pmby Chairman
It's the same in virtually all telecomms and internet business, 'loyal' customers don't register on the radar, they already get your money. The fastest way to get their attention is to threaten to stop giving it to them, it's amazing what some companies can suddenly come up with after all when you ring up and say you want to cancel your account because they won't give you the same deal as new customers .......
Gary
Posted:
Mon Jul 06, 2009 6:45 pmby Anthony
pilot.masman wrote:lol maybe ill have to leave telecom and then join up again...
thats a bit unfair on 'loyal' customers, the people who are going to do this are telecoms previous customers who deaulted to another company, it makes no sense. ahhhhh
I agree totally, but like Gary said - that's how it is. We've been throwing money at Telecom/Xtra for years. We left a few years ago for Slingshot and it really made no difference, except Telecom started cold calling offering us special deals if we joined up again.
Anyway, my point is they don't give about loyal customers. None of the telcos do (they're the worst followed by power companies).