A botch up with the bank.
On my way to work this morning, I made my standard stop at a local Caltex station for a coffee and morning snack.
I've known the guys for a few years ... so it was the usual chat .... and then, my card declined the payment
Did it again, the same result.
I had some cash, so that part was sorted.
Got to where I was going,(All the time thinking about the "declined" thing ) and decided to check my emails.
Sure enough ... one from the bank, saying, "due to some odd transactions " on my account, my card was blocked until I made contact .... contact was made, very quickly.
So off to the bank I went, email in hand... ID at the ready.
Got to talk with a great young guy... to cut a long story short, determined that I had made an $8,000 payment to 2 degrees , that should have been $80.00
He (John) did what he had to do .... the bill was paid,(of course) and my money was back in my account.
Well done BNZ, well done indeed.
A word of warning .... do NOT pay bills online after an Oyster and wine dinner.
I've known the guys for a few years ... so it was the usual chat .... and then, my card declined the payment
Did it again, the same result.I had some cash, so that part was sorted.
Got to where I was going,(All the time thinking about the "declined" thing ) and decided to check my emails.
Sure enough ... one from the bank, saying, "due to some odd transactions " on my account, my card was blocked until I made contact .... contact was made, very quickly.
So off to the bank I went, email in hand... ID at the ready.
Got to talk with a great young guy... to cut a long story short, determined that I had made an $8,000 payment to 2 degrees , that should have been $80.00
He (John) did what he had to do .... the bill was paid,(of course) and my money was back in my account.
Well done BNZ, well done indeed.
A word of warning .... do NOT pay bills online after an Oyster and wine dinner.
Least it was not a case where moneys go's out and after bank search found it was a hack of some kind, got the moneys back thank's to the bank doing a background check... required a credit card change and done in done .
...!
....!
...!
...!