ATR boarding.

[Splitpin]

Odd question , but Im sure the answer is here .
Next week (5th) Im taking my mum , partner and her mum to Rotorua for two nights.
Mum isn't very mobile , as in , cant do stairs . Last time I took an ATR ride , ANZ had a ramp up to the door.
Is this standard practice for the type ? or should i ask for the extra assistance.
The old girl is worried about holding people up (shes not that slow... but)

[Dash8captain]

Odd question , but Im sure the answer is here .
Next week (5th) Im taking my mum , partner and her mum to Rotorua for two nights.
Mum isn't very mobile , as in , cant do stairs . Last time I took an ATR ride , ANZ had a ramp up to the door.
Is this standard practice for the type ? or should i ask for the extra assistance.
The old girl is worried about holding people up (shes not that slow... but)

Hey marty it is pretty common practice as far as I know however I do know some airpprts they dont use the ramps CHC they do but not sure about ROT sorry

[Splitpin]

Thanks Dash ...... lets see what we get.
Im sure she could manage those stairs with help , just need to know.

Argh .... parents

[Splitpin]

Its going to be a bit of a sentimental trip , for mum at least.
Possibly her last chance to revisit the church she and dad (rip) were married in , and their first home together.
My partner and her mum will do the tourist thing , but the old lady and I will do the history thing .... just want it to work.

Seems everything i touch lately turns to ..... well you know .

[Lindstrim]

Hi Marty, if you do ask for assistance it's probably better for her as they will pre board you guys ahead of the rest of the passengers. Also if it's a far gate such as 5 then it's a bit of a hike down there, so one of the gate staff will be able to wheel her down in a chair.

Also the ramps are pretty much standard equipment now apart from certain gates in WLG and AKL.

Ps the ground staff in CHC regional lounge are generally pretty good, but I am a little biased.

[Splitpin]

Thank you Lindstrim
I will sort that asap .... thanks again.

[jpreou]

I've done a number of ATR trips recently out of ChCh to Dunedin and Invercargill; most times I've had ramps, but occasional had steps.
Per above, ask the staff for help if needed.

[Splitpin]

Well heading north in the morning, my sky spies tell me that the aircraft at this stage is ZK-MPV ... a nice new ATR.
And boarding is gate 5 ... which they tell me is very close to the terminal.
I contacted ANZ re possible assistance for the old dear .... nothing was a problem, 10 out 10 for customer service.
Will keep you posted.

[Splitpin]

Well here I am in rotorua .... with the old girl , partner, and her old girl .....gawd, bloody hard work.
The flight up was wonderful, wish it could have gone on longer.
All credit to the gate staff at CHC .... gate 5 wasn't were I thought it was, and mum would never have made the walk without a few stops.
A young lady appeared with a wheel chair , and away we went , a few minutes ahead of the other pax.
Got the thumbs up from the crew , and proceeded to fill row 9 of NZ 5782.
On arrival at Rotorua , yet another ANZ staff member waiting at the ramp with a chair ..... we waited until everybody else left the aircraft , but this young guy just waited , and showed the utmost respect and care for the old crook.

100% credit to the ground and aircrew of NZ 5782 ..... awesome.

[Aharon]

I have seen special wheelchair ramp for ATR plane so I am sure NZ has so that your mom can walk up easily.

Regards,

Aharon

[Aharon]

After digging up my photos, I found a photo showing how your mom can walk up to ATR plane as seen on this photo: